FAQs
What is your Return and Exchange policy?
- Easy 7-day return & exchange policy from the date of delivery.
- 100% Satisfaction Guarantee – Not happy with your order? Get a full refund, no questions asked.
- You can find additional information about our Return and Exchange Policy here.
Do we offer Cash on Delivery (COD) as a payment option?
- Cash on Delivery (COD) is available only in Nepal.
What is the estimated delivery timeframe for my order?
- Inside Kathmandu Valley: Delivered within 24 hours.
- Outside Kathmandu Valley: Delivered in 2-3 working days.
How can I ensure that I select the correct size for myself?
- When placing your order, please refer to the product page for a “Size Chart” & “Size Guide”.
- It contains comprehensive information regarding sizes and their corresponding fits. Simply consult the size chart & size guide to determine your perfect size before making your purchase.
What occurs if my shipment is not delivered according the scheduled timeline?
- If you haven’t received your parcel as scheduled, please feel free to reach out to our customer service team for assistance. You can contact us via WhatsApp at +977 9864589154